Your privacy
Your memory.
Your decisions.
Before you prepare the gift
Your original recording is decoded on your device. Choosing passages and generating artwork do not send it to us or to an AI provider.
Your selected clip and words are saved in this browser for recovery. Someone with access to this browser profile may be able to access that draft. “Start fresh” removes it. Drafts older than 24 hours are removed when you next open the creator; your browser may also clear storage earlier.
When you approve hosting
Only the selected mono WAV and the words you approve are uploaded. You hear that exact converted file before approving it. We do not enhance, clone or replace the voice.
Unpaid server drafts stop being available after 24 hours. Deletion jobs then remove the clip and its private files. Cleanup runs on a repeating schedule. Removal can take longer if a delivery is still being processed or a storage service needs a retry.
Who can hear the gift?
Anyone with its unlisted listening link. It is not password protected. Do not share the link with people you would not want to hear the recording. Removing a link cannot recall copies already downloaded.
Sending a gift by email
If you choose recipient delivery, we use the recipient’s email address, their optional name, your name and your chosen time to send their listening link. This does not subscribe them to marketing. You can change or cancel delivery through your private management link until sending starts.
After a successful send, recipient details are removed from the scheduling record. Your purchase confirmation and the email provider’s delivery records may retain those details. Ask us about access or deletion at hello@ourstokeep.com.au.
Your controls
The owner controls support downloading files, revoking playback and requesting deletion. Revocation stops new access before background deletion removes stored files. Financial records are kept separately from private recordings.
No hidden AI processing
External transcription and AI suggestions are disabled. If those become available, you will be told the provider, purpose, retention and deletion terms before choosing them. You can always finish manually.
People in the recording
Use audio you own or have permission to use and share. Take particular care with children’s recordings, recordings of someone who has died, and other people’s private conversations. We do not infer anyone’s identity, health or feelings from their voice.
Email updates from Ours to Keep
If you choose to subscribe, we use your email address to send occasional updates about new products, gift ideas and news from Ours to Keep. Signing up is optional and does not upload or link your recordings or artwork.
We save your email address and your explicit consent, including its wording, version and time, in our private signup inbox. We use Resend to manage the updates list once the email service is available; a saved request does not itself confirm a subscription. Every update will include an unsubscribe link. You can also ask to be removed by emailing hello@ourstokeep.com.au.
Existing email opt-outs stay in place. Anyone who previously requested only a launch email is not added to ongoing updates unless they choose to subscribe again.
If the email service is unavailable, your request stays pending in our private inbox. We check existing opt-outs before adding a pending request to the updates list.
Saved designs and the frame waitlist
If you ask for a reminder, we save your email address, a random reference to your local design, your email choices and consent time, send status and expiry. We send one reminder in about an hour. Your recording and artwork stay in your browser; the link works on that same device and browser for 24 hours. Clearing browser storage can remove the design sooner. “Start fresh” clears all local saved designs.
For the frame waitlist, we save your email, preferred size and frame, optional note and consent record to tell you when frames launch. Please do not include sensitive information in the note. The business owner receives daily counts and preferences, without email addresses or notes.
Other marketing is a separate, unticked choice. Saving or joining does not start extra emails. Previous opt-outs remain in place. Every reminder or launch email has a free unsubscribe link, with no account required; using it stops these emails immediately. It does not affect order emails or an existing, separate newsletter subscription.
We remove reminder email addresses, design references and message data from our active database after 30 days, and waitlist email addresses and notes after 12 months, or earlier on request. We retain a one-way address identifier, consent time and choices, and aggregate frame preferences to honour opt-outs and prevent duplicate sends. These cannot open your recording. Resend processes email delivery and may retain its own delivery records. Contact hello@ourstokeep.com.au to access or remove your details.
Services we use
Ours to Keep (ABN 47 462 506 224) uses Vercel to run this website, Cloudflare to store selected recordings and service records, Shopify for checkout and order records, and Resend for delivery emails and optional email updates. These services may process information outside Australia; we do not promise Australia-only storage.
Paid gifts include five years of hosted listening from payment. Keep your downloaded recording and offline copy somewhere safe. Expired or revoked gifts stop being available online, with stored private files removed by background cleanup. Checkout and financial records are handled separately from the recording. Service backups and provider delivery records may remain after a live file is removed.
Optional measurement and advertising
Optional measurement is off until you allow it. We ask on your first visit, and you can change your choice at any time in “Privacy settings” at the bottom of the page. Your choice does not change the price or access to the creator. Google Analytics measures page visits and selected actions only after you allow analytics. Meta receives selected browsing and purchase events only when you also allow marketing. Your recordings, transcript, gift message, artwork and private listening or management links are not included in these events.
Consented purchase reporting can include an order identifier, amount, currency, event identifier and an anonymous browser identifier. With marketing consent, Meta reporting also includes browser software information, your connection IP address, and Meta browser/click identifiers (fbp and fbc, when available). Public campaign labels and those identifiers pass through Shopify cart attributes to the order for purchase attribution. They do not include your recording or private gift text. The measurement services may process technical connection information when your browser contacts them. We keep consent records to honour your choices. Use “Privacy settings” to change your selection; withdrawal stops future optional collection but cannot recall information already received by a provider.
Questions, access and deletion
Email hello@ourstokeep.com.au about access, correction, deletion or a privacy concern. We aim to reply within two business days. We may need to verify that you own the gift before changing private records.